DIGITAL TRANSFORMATION OF TOURISM: SMART DESTINATIONS IN UZBEKISTAN
Keywords:
Digital transformation; smart tourism; smart destinations; Uzbekistan; tourism technology; sustainable tourism; ICT in tourismAbstract
This article examines the digital transformation of the tourism sector in Uzbekistan, focusing especially on the notion of “smart destinations.” It investigates how digital technologies (Internet of Things, mobile applications, big data, augmented reality, smart infrastructure) are being integrated into Uzbekistan’s tourist destinations to enhance visitor experience, optimize resource use, and promote sustainable development. Using a mixed methodological approach combining document analysis, case studies, and stakeholder interviews, the study reveals that while several pilot initiatives show promise, challenges remain in infrastructure gaps, digital skills, regulatory environment, and financing. The paper offers recommendations for scaling up smart tourism across Uzbekistan’s tourism clusters.
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Azerbaijan
Türkiye
Uzbekistan
Kazakhstan
Turkmenistan
Kyrgyzstan
Republic of Korea
Japan
India
United States of America
Kosovo