INTERCULTURAL COMMUNICATION COMPETENCE IN THE GLOBAL DIGITAL WORKPLACE: NAVIGATING COMPLEXITY AND FOSTERING COLLABORATION

Abstract

The accelerated pace of globalization, coupled with the pervasive integration of digital technologies, has transformed the nature of professional collaboration. Modern workplaces are increasingly characterized by diverse, geographically dispersed teams relying heavily on virtual communication tools. This article explores the critical role of Intercultural Communication Competence (ICC) in fostering effective collaboration and mitigating challenges within these global digital environments. It examines the specific dimensions of ICC required to navigate cultural nuances in virtual interactions, identifies the unique complexities introduced by digital mediation, and proposes strategies for developing and enhancing these competencies. Drawing on contemporary theories and practical implications, this paper argues that prioritizing ICC is not merely a soft skill but a strategic imperative for organizational success in an interconnected and digitally driven global economy.