SERVICE STANDARDS IN RESTAURANTS IN TOURIST CENTERS AND THEIR COMPARISON WITH INTERNATIONAL EXPERIENCE
Keywords:
Service quality, restaurants, tourism, international experience, customer needs.Abstract
This thesis analyzes service standards in restaurants located in tourist centers of Uzbekistan and compares them with international experience. The main focus of the study is on service quality, customer satisfaction, staff qualifications, language skills, hygiene and speed of service. Recommendations are developed based on the best practices of Turkey, Italy and Thailand.
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