Ulrich M. Davenport. “Artificial Intelligence-Driven Optimization of DevOps and Cloud Infrastructure: A Comprehensive Review of Intelligent Automation, Predictive Analytics, and IT Service Management”. Ethiopian International Journal of Multidisciplinary Research, vol. 13, no. 2, Feb. 2026, pp. 489-94, https://eijmr.org/index.php/eijmr/article/view/5064.