DR. VENETA ADHIKARI. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION IN UNITED BANK OF INDIA: AN EMPIRICAL ANALYSIS. Ethiopian International Journal of Multidisciplinary Research, [S. l.], v. 4, n. 05, p. 01–04, 2017. Disponível em: https://eijmr.org/index.php/eijmr/article/view/79. Acesso em: 30 jul. 2026.